1. Introduction

EdThingsApp ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our school management system.

Your Trust Matters: We take data privacy seriously and are committed to transparent practices in handling your personal information.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Names, email addresses, phone numbers, and addresses of school administrators, teachers, students, and parents
  • Educational Records: Academic records, attendance data, and behavioral records
  • Financial Information: Payment records and transaction history
  • Usage Data: Log files, device information, and system activity
  • Communication Data: Messages, notifications, and correspondence within the system

3. How We Use Your Information

We use collected information for:

  • Providing and maintaining our service
  • Processing payments and managing subscriptions
  • Sending administrative notifications
  • Improving our services and user experience
  • Analyzing usage patterns and trends
  • Responding to support requests
  • Complying with legal obligations

4. Data Storage and Security

We implement industry-standard security measures including:

  • Encryption of data in transit and at rest
  • Regular security audits and assessments
  • Access controls and authentication measures
  • Secure data centers and backup systems
  • Regular security training for our staff

Security First: Your data is protected with enterprise-grade encryption and multiple layers of security measures.

5. Data Sharing and Disclosure

We may share information with:

  • School administrators and authorized staff
  • Third-party service providers (payment processors, cloud services)
  • Legal authorities when required by law
  • Parents and guardians of enrolled students

6. Children's Privacy

We collect information about students only as authorized by and on behalf of educational institutions. We comply with:

  • Children's Online Privacy Protection Act (COPPA)
  • Family Educational Rights and Privacy Act (FERPA)
  • State and local student privacy laws

7. Data Retention

We retain data according to:

  • Legal requirements
  • Contractual obligations with schools
  • Operational necessities
  • User preferences and requests

8. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your information
  • Object to processing of your information
  • Request transfer of your information
  • Withdraw consent where applicable

9. International Data Transfers

We may transfer data internationally in compliance with applicable data protection laws and with appropriate safeguards in place.

10. Cookies and Tracking

We use cookies and similar tracking technologies to improve user experience and analyze service usage. Users can control cookie preferences through their browser settings.

11. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify users of any material changes via email or through the service.

12. Contact Information

For privacy-related questions or concerns, please contact our Data Protection Officer at:

Email: privacy@edthingsapp.in
Website: www.edthingsapp.in
Phone: +91 8057777983